FAQ

General Questions

Where is Hexaspace Decor based?
Do you ship worldwide?
How do I request a custom quote?
What is your return policy?
Is there a warranty on your products?

Lighting Questions

How do the lights install?

Our lighting kits feature a plug-and-play system for easy installation. They can be surface-mounted or suspended using screws or mounting brackets. Detailed installation instructions are provided with each kit. Suspension wires can be purchased from us or sourced locally. For installation instructions click here.

Does your company have a reliable quality control and safety management system?

We offer top-quality Flooring tiles and Hexagon LED Lighting that are co-designed with Australian engineers to meet the highestAustralian safety standards. Certified by SAA, UL, CE, and more, our products ensure safety, reliability, and peace of mind.

Are the lights dimmable?

No, our standard lights are not dimmable. However, we offer RGB lighting options with vibrant color effects suitable for various environments.

How are the lights powered?

Our lighting kits come with a power adapter and can be connected to standard electrical outlets. Ensure to consult a licensed electrician for any hardwiring needs.

Can I customize the lighting setup?

Yes, our lighting systems are modular and can be configured in different shapes and patterns to suit your space. Custom configurations are available upon request.

What are the sizes of the hexagonal lights?

Our hexagonal lights come in various sizes, the most popular are 3 Hex Kit, 5 Hex Kit, 8 Hex Kit, and 14 Hex Kit.

What materials are used in your lighting products?

Our lighting products are made with top-quality materials, including aerospace-grade aluminum and polycarbonate, ensuring durability and superior performance.

Flooring Questions

What materials are your garage tiles made from?

Our garage tiles are made from high-quality Virgin Polypropylene Copolymer, ensuring durability and resistance to various chemicals and temperatures.

Are the tiles easy to install?

Yes, the tiles are designed for easy interlocking installation, making it a simple DIY project. Installation instructions are included with each purchase.

What are the size options for your garage tiles?

Our standard tile size is 400✖400✖18 mm, with edge and corner pieces available for a complete finish.

Are the tiles resistant to chemicals and temperature changes?

Yes, our tiles are UV stabilized and resistant to alkalis, acids, and solvents, with temperature tolerances from -40°C to +70°C.

Can I use the tiles for commercial spaces?

Absolutely. Our tiles are suitable for various applications, including garages, gyms, warehouses, and outdoor areas.

What makes your tiles stand out?

Our tiles are designed with the latest technology to ensure easy installation, durability, and aesthetic appeal. They offer a sleek, professional look while providing practical benefits like slip resistance and easy maintenance.